KING OF EXPENSIVE PRINTER CARTRIDGES – Greed seems to be the focus and figuring out more ways to maximize their net profit are only one of HP’s many tactics if you are unfortunate enough to own one of their printers.

HP not being content with overcharging for ink , the computer, printer manufacturing business apparently regionalises its printer cartridges as one user found out. The unfortunate person in question, Michelle Sullivan, from Malta, Austrialia bought an HP Photosmart C7180 printer, but was shocked when she couldn’t purchase printer cartridges after she moved to Malta.

The problem wasn’t due to regional unavailability, but rather it was down to HP’s decision to create specific cartridges for different regions for the same printer.

The surprised and bewildered Ms Sullivan went to great lengths to find out whether this apparent HP policy was really true. After questioning the HP dealer in Malta, who told her that HP ink cartridges were regionalised, Ms Sullivan then had a chat with an online HP support agent.

Unsurprised at the reaction she received was less than helpful, with the HP agent suggesting that Ms Sullivan try Bestbuy or Walmart, not realising that neither of these retailers has stores in Malta.

HP has in the past put some rather refutable restrictions on its printing products. A number of its toner cartridges had lock out features that include page count chips that would stop the printer after a certain number of pages had been printed, regardless of whether there was still toner left in the printer cartridge. For the benefit of consumers wallets and the environment, a cottage industry flogging ‘blank’ page counting chips successfully grew out of HP’s corporate greed.

This sorry saga has left Ms Sullivan with a six-month old HP Photosmart C7180 printer that is effectively useless because the printer cartridges are unavailable just because she decided to move.

At press time HP has yet to respond to our questions on this matter.